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Service Level

Our service

We are aware of how difficult and stressful it can be if a staffing problem is encountered, be it a single day, long term sickness or maternity cover. M2 Education is here to take that weight off your shoulders and solve the problem in a quick and efficient manner.

As experts in the field of education recruitment, it is our job to ensure we have extensive knowledge about both our clients and candidates to deliver the best possible service to you.

By choosing M2 Education you can expect the following level of service from us:

Flexible approach

Flexible in our approach, enabling us to provide a tailored service to individual schools based on requirements.

24 hour service

Office opening hours are 07:00 to 17:30 but we are available 24 hours a day, 365 days a year. We always have the candidate database at our fingertips in order to help you with your requirements.


We care about what we do, are passionate about the service we provide and ensure the candidates we send to you will benefit the education of the children.

Response time

The response time for all same day bookings is 5 minutes maximum, all other bookings will be responded to by the end of the school day.


All clients receive a call to ensure the staff member has arrived safely at the beginning of the day and follow up call at the end to make sure they have met expectations.

Service visits

All clients are visited on a termly basis to ensure that we are meeting all requirements and to review any areas in which our service could be improved.


A personalised list of favourite candidates. These are always called first when a booking is placed.

Booking confirmations

On booking, you will receive a confirmation email along with a photo attached. The email will list the details of all the Safeguarding checks we have completed on the candidate.

Get in touch

Get in touch with M2 Education if you have any additional staffing requirements within your school/ nursery. Use the form below to send an enquiry and someone will be in touch.

    Your name (required)
    School name (required)
    Town/ City (required)
    School Postcode (required)
    Email (required)
    Telephone number
    Role details (required)
    Please include; Start date, hours, job title and basic information about the role.

    Client brochure

    Supply staff for schools client brochure

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